Refund Policy

At 33 Hearts Healing, we honour your time and energy, as well as our own. Please review our refund policy carefully before booking.

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Refund Eligibility

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Refunds are available under the following conditions:

• Cancellations made at least 24 hours before your scheduled appointment are eligible for a full refund or credit toward a future session.

• No refunds will be issued for cancellations made within 24 hours of the scheduled session.

• No refunds will be issued after services have been delivered, as energy work and intuitive services are based on time, presence, and energetic exchange, and results may vary by individual.

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Non-Refundable Situations

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Refunds will not be granted for:

• Missed appointments (no-shows)

• Dissatisfaction with subjective outcomes of intuitive or spiritual sessions

• Group event tickets unless the event is cancelled by the facilitator

• Services already rendered

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Rescheduling

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If you are unable to attend your session but provide at least 24 hours’ notice, you may:

• Reschedule your appointment

• Request a refund

• Receive a credit for future use

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To Request a Refund

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Please contact us at 33heartshealing@gmail.com with your name, appointment details, and reason for cancellation. Eligible refunds will be processed within 5–10 business days.